Front Office Manager--Physical Therapy
Genesis Orthopedics & Sports Medicine · Chicago, Illinois, United States; St. Charles, Illinois, United States; Aurora, Illinois, United States
The role
Genesis Orthopedics & Sports Medicine seeks a Front Office Manager to oversee administrative operations across six outpatient physical therapy clinics. The role involves managing claims, denials, and team performance, with a focus on orthopedic billing and EPIC system workflows. The position is hybrid and full-time, requiring experience in medical claims management and team leadership.
- Location
- Chicago, Illinois, United States; St. Charles, Illinois, United States; Aurora, Illinois, United States
- Work mode
- Hybrid
- Employment
- Full time
- Level
- Mid
- Experience
- 3+ yrs
What we know that the posting doesn’t say
- Seen todaystill listed on the employer’s careers page
- Posted 45 days agothe first time we saw it
About Genesis Orthopedics & Sports Medicine
Genesis Orthopedics & Sports Medicine is a healthcare provider that aims to make high-quality orthopedic care accessible and affordable, having reimagined its delivery model over four years.
What you would do
- Oversee daily administrative operations of six outpatient physical therapy clinics
- Review and validate contractual adjustments and claim posting accuracy
- Allocate new accounts from EPIC workqueues based on payer and aging
- Audit processed claims for accuracy and completeness before submission
- Conduct daily and weekly performance reviews tracking productivity metrics
- Lead and support a team of support staff with guidance and feedback
Must have
- 3-5 years medical claims management or billing experience
- Strong focus on orthopedic claims
- Experience managing or leading a claims or AR team
- Hands-on experience with EPIC system
- Understanding of CPT/HCPCS codes, modifiers, EOBs, ERAs
- Knowledge of CARC/RARC codes and payer-specific denial handling
- Advanced Excel skills including pivot tables and lookups
- Exceptional attention to detail
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work cross-functionally with billing and coding teams
What you get
- Supportive and collaborative team environment
- Competitive base salary
- Performance-based bonus opportunities
- Meaningful impact in healthcare accessibility
Experience and education
- 3+ years of relevant experience
Key skills
- epic
- cpt
- hcpcs
- modifiers
- eobs
- eras
- carc
- rarc
- excel
- pivot tables
- lookups
- claims management
- billing
- denial management
- ar management
- hipaa
- orthopedic coding
Front Office Manager Hybrid/Full-time Join Our Mission at Genesis Orthopedics & Sports Medicine! At Genesis Orthopedics & Sports Medicine , we believe high-quality orthopedic care should be accessible to all—not just those who can afford it. After 17 years of conventional practice, we took a step b…
Extracted from the employer’s posting. Read it in full on Genesis Orthopedics & Sports Medicine’s careers pageApply without filling the form
Approve this role and the application is completed for you, including a résumé tailored to it. You get a confirmation when it lands, and a credit is only spent when a submission is confirmed.
Other roles at Genesis Orthopedics & Sports Medicine
- Physical Therapy Technician--AuroraAurora, Illinois, United States
- Physical Therapy Technician--OakbrookChicago, Illinois, United States
- X-Ray Radiology Technologist XRT/Rad Tech - PRN Float PositionOak Park, Illinois, United States; Oak Brook, Illinois, United States; Elburn, Illinois, United States; Brookfield, Illinois, United States; Berwyn, Illinois, United States; Cicero, Illinois, United States
- Front Office Manager--Physical TherapyChicago, Illinois, United States; St. Charles, Illinois, United States; Aurora, Illinois, United States
- Staff Physical Therapist--SkokieChicago, Illinois, United States
- Staff Physical Therapist--Oak ParkChicago, Illinois, United States