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DERMATOLOGY SUPPORT SPECIALIST - FULL TIME

WATSON CLINIC · Bella Vista

The role

This role supports dermatology operations by managing appointment scheduling, insurance verification, billing, and patient communication. The specialist also assists with training, reporting, and process improvement while providing coverage across phone rooms and front desks.

Location
Bella Vista
Employment
Full time
Level
Mid
Experience
2+ yrs

What we know that the posting doesn’t say

  • Seen 1 day agostill listed on the employer’s careers page
  • Posted 1 day agothe first time we saw it
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What you would do

  • Communicate with supervisors, clinical staff, and providers to ensure patient satisfaction
  • Collect, organize, and process pathology slides and reports
  • Promote positive morale and resolve errors or complaints with documented outcomes
  • Work independently when supervisor is absent
  • Provide coverage and support to dermatology phone rooms
  • Recommend process improvements to supervisory staff

Must have

  • High school diploma or GED
  • Education and experience within last five years
  • Advanced medical terminology or medical field knowledge
  • Minimum 2 years medical or legal environment experience
  • Minimum 2 years medical appointment scheduling including insurance verification
  • Minimum 2 years customer service experience
  • Minimum 1 year medical or insurance billing experience
  • Math skills to collect payments and make change

Nice to have

  • Advanced understanding of medical, insurance, and legal terminology
  • 4+ years customer service in related field
  • 4+ years medical appointment scheduling with insurance verification
  • 2+ years billing or payment processing experience
  • Proficient in IDX utilization

Experience and education

  • 2+ years of relevant experience

Key skills

  • medical terminology
  • appointment scheduling
  • insurance verification
  • customer service
  • billing
  • payment processing
  • pathology slide processing
  • reporting
  • training
  • idx

Required Education and Experience: High School graduate or GED equivalent. All related education and experienc

Extracted from the employer’s posting. Read it in full on WATSON CLINIC’s careers page

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