Patient Care Coordinator
Professional Physical Therapy · Braintree, Massachusetts, United States
The role
Professional PT seeks a Patient Care Coordinator to serve as the first point of contact for patients, handling check-ins, scheduling, and administrative tasks. The role emphasizes customer service and smooth patient experiences in a therapy setting.
- Location
- Braintree, Massachusetts, United States
- Level
- Mid
What we know that the posting doesn’t say
- Seen todaystill listed on the employer’s careers page
- Posted 9 days agothe first time we saw it
About Professional Physical Therapy
Professional PT is a provider of physical, occupational, and hand therapy in the Northeast, committed to high-quality care and a welcoming environment.
What you would do
- Greet and check in patients, ensuring accurate information
- Collect copays and patient balances as needed
- Manage appointment scheduling
- Answer phone calls and respond to patient inquiries
- Direct inquiries to appropriate departments or professionals
- Collect and update patient information
Must have
- High school diploma or equivalent
- Prior customer service or administrative experience
- Healthcare setting experience preferred but not required
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks
- Ability to work in fast-paced environment
- Proficient in computer skills
- Ability to learn new software systems
What you get
- Monthly performance bonus
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Hospitalization and accident insurance
- Life insurance
- 401k with employer match
Key skills
- customer service
- administrative
- scheduling
- data entry
- communication
- computer proficiency
- patient records
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vit…
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