Patient Care Coordinator

Professional Physical Therapy · Medway, Massachusetts, United States

The role

Professional PT is hiring a Patient Care Coordinator to serve as the first point of contact for patients. The role involves greeting patients, managing appointments, handling inquiries, and performing administrative tasks. The position offers an hourly wage and a comprehensive benefits package.

Location
Medway, Massachusetts, United States
Level
Mid

What we know that the posting doesn’t say

  • Seen todaystill listed on the employer’s careers page
  • Posted 9 days agothe first time we saw it

About Professional Physical Therapy

Professional PT is a provider of physical, occupational, and hand therapy services in the Northeast, committed to high-quality care and a positive environment.

What you would do

  • Greet and check in patients, ensuring accurate information
  • Collect copays and patient balances as needed
  • Manage appointment scheduling
  • Answer phone calls and respond to patient inquiries
  • Direct inquiries to appropriate departments or professionals
  • Collect and update patient information

Must have

  • High school diploma or equivalent
  • Prior customer service or administrative experience
  • Healthcare setting experience preferred
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize tasks
  • Ability to work in a fast-paced environment
  • Proficient in computer skills
  • Ability to learn new software systems

What you get

  • Monthly performance bonus
  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Hospitalization insurance
  • Accident insurance
  • Life insurance

Key skills

  • customer service
  • administrative
  • communication
  • interpersonal
  • attention to detail
  • organizational
  • multitasking
  • prioritization
  • computer
  • data entry
  • patient records
  • appointment scheduling
  • phone

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vit…

Extracted from the employer’s posting. Read it in full on Professional Physical Therapy’s careers page

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