Software Engineer, Infrastructure

What this role involves

Pylon is hiring a Software Engineer, Infrastructure to design and maintain core infrastructure, build monitoring and CI/CD pipelines, and scale systems for an AI-first support platform. The role requires 3+ years of backend or infrastructure engineering experience, with a preference for React, Golang, GraphQL, and AWS. The position is onsite in San Francisco, with a salary range of $180k-$280k.

Skills this posting asks for

• cloud infrastructure
• backend engineering
• ci/cd
• monitoring
• alerting
• observability
• performance tuning
• ai
• automation
• react
• golang
• graphql
• aws

Requirements

• 3 years of experience
• Level: mid
• Remote policy: onsite

From the employer’s posting

PYLON — THE AGENTIC SUPPORT PLATFORM PURPOSE-BUILT FOR B2B. Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal acr…