Group Product Manager

What this role involves

Pylon is hiring a Group Product Manager for its Support business unit. The role involves owning the support product end-to-end, driving revenue growth, and leading go-to-market strategy. The position requires 5-8 years of product experience and is based in San Francisco with in-person work.

Skills this posting asks for

• support
• customer success
• ai
• agentic products
• product management
• go-to-market
• pricing
• positioning

Requirements

• 5 years of experience
• Level: manager
• Remote policy: onsite

From the employer’s posting

PYLON — THE AGENTIC SUPPORT PLATFORM PURPOSE-BUILT FOR B2B. Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal acr…