Senior Platform Engineer (SaaS Operations)

Midwestern Software Solutions, LLC ("MS2") · Ann Arbor, MI, US · $110k–$156k

The role

This role is for a Senior Platform Engineer to own and improve the reliability, security, and operability of a SaaS platform. The position involves managing AWS infrastructure, leading incident response, automating operations, and collaborating with engineering and support teams. The company is a transportation data management firm based in Ann Arbor, Michigan.

Pay: $110k–$156k
Location: Ann Arbor, MI, US
Work mode: Hybrid
Level: Senior
Experience: 5+ yrs
Education: Bachelors

What we know that the posting doesn’t say

Seen todaystill listed on the employer’s careers page
Posted 8 days agothe first time we saw it

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About Midwestern Software Solutions, LLC ("MS2")

MS2 is a national leader in transportation data management and analysis, with the largest traffic count database in North America. Their software is used by over 270 agencies across the US and Canada.

What you would do

Lead complex platform and integration initiatives from design to production support.
Own SaaS platform operations including runtime, AWS infrastructure, and networking.
Administer production servers covering patching, hardening, and lifecycle planning.
Lead incident response, root-cause analysis, and follow-through for platform issues.
Build and improve observability, monitoring, alerting, and runbooks.
Monitor platform performance, capacity, and cloud resource utilization.

Must have

Bachelor's degree in CS, Engineering, IS, or equivalent practical experience.
5+ years of progressive experience in platform engineering or related disciplines.
Strong hands-on AWS experience in production SaaS environments.
Strong networking fundamentals including TCP/IP, DNS, VPNs, and routing.
Strong production SQL skills for troubleshooting and data integrity checks.
Experience with CI/CD, Infrastructure as Code, and deployment automation.
Proven ownership of production incident handling and cross-functional coordination.
Experience supporting and contributing to production backend services in C#/.NET.
Excellent verbal and written communication skills.
Strong troubleshooting and analytical abilities across application, infrastructure, networking, and data.

Nice to have

Experience managing cloud platform cost optimization and capacity planning.
Experience supporting SOC 2, ISO 27001, or similar security frameworks.
Familiarity supporting Azure-hosted services in production.
Experience with observability tooling like Grafana, Betterstack, or Datadog.
Experience with vulnerability management and endpoint security tooling.
Experience with Windows-based SaaS hosting, Microsoft SQL Server, or ESRI/GIS.
Familiarity with JavaScript, TypeScript, and React.

What you get

Annual bonus program participation
401(k) with matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account

Experience and education

5+ years of relevant experience
Bachelors degree or equivalent experience

Key skills

aws
networking
tcp/ip
dns
vpn
sql
ci/cd
infrastructure as code
c#
.net
azure
grafana
betterstack
datadog
javascript
typescript
react
windows
microsoft sql server
esri
gis
asp.net

MS2 is a national leader in transportation data management and analysis and has the largest traffic count database in North America. More than 270 agencies in 31 US States, and 3 Canadian Provinces, including 28 state Departments of Transportation, are using MS2 software to manage their transportation data. MS2 is located in the beautiful city of Ann Arbor, Michigan, the home of high-tech industries and the University of Michigan. Residents of the city enjoy beautiful parks, mature…

Extracted from the employer’s posting. Read it in full on Midwestern Software Solutions, LLC ("MS2")’s careers page

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