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IT Customer Support Information Security Specialist (infosec)

FEDITC, LLC · New Boston

The role

This role provides IT customer support and information security services for DoD systems. The specialist will troubleshoot hardware and software issues, implement security measures, and ensure compliance with IT security requirements. The position requires an active Secret clearance and US citizenship.

Location
New Boston
Work mode
Onsite
Employment
Contractor
Level
Mid
Sponsorship
Not offered
Clearance
Required

What we know that the posting doesn’t say

  • Seen 2 days agostill listed on the employer’s careers page
  • Posted 8 days agothe first time we saw it
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About FEDITC, LLC

FEDITC, LLC is a fast-growing business supporting the Department of Defense and other intelligence agencies worldwide, developing mission-critical national security systems.

What you would do

  • Provide technical support and troubleshooting for hardware and software issues.
  • Resolve LAN and WAN problems, including Windows OS and enterprise applications.
  • Test and analyze computer hardware and software malfunctions.
  • Monitor and maintain standard client software and hardware configurations.
  • Implement and maintain security measures, including file access controls and safeguards.
  • Manage passwords, user IDs, and other software security mechanisms.

Must have

  • Active Secret DoD security clearance
  • United States citizenship
  • Pass a background check
  • CompTIA Security+ certification
  • High school diploma or GED
  • Knowledge of IT concepts, principles, and practices
  • Skill in analytical methods for problem resolution
  • Knowledge of applications, operating systems, and protocols
  • Troubleshooting, recovering, and improving IT systems
  • Ability to identify vulnerabilities and security breaches
  • Perform security scans and patch vulnerable systems
  • Manage Host Based Security System (HBSS)/Trellix

Nice to have

  • Associate degree in IT or computer science
  • Bachelor's degree in IT or computer science
  • Significant work experience in IT or computer science

What you get

  • Equal employment opportunity
  • Inclusive workplace

Key skills

  • customer support
  • troubleshooting
  • lan
  • wan
  • windows operating systems
  • lmp
  • outlook web access
  • enterprise email
  • hardware
  • software
  • security
  • file access controls
  • passwords
  • user ids
  • security scans
  • patch management
  • hbss
  • trellix endpoint security
  • network operations
  • protocols
  • requirements analysis
  • security products
  • oral communication
  • written communication

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services. Overv…

Extracted from the employer’s posting. Read it in full on FEDITC, LLC’s careers page

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