Résumé bullet points for a fast food crew member
Working stations on a line under a timer, in a job engineered around measurement. Drive-thru times, order accuracy and food cost are all tracked to the second and the cent, which makes this one of the easiest roles to quantify and one of the least quantified.
What this job lets you count
Every résumé guide says to quantify your bullets and then leaves you to work out what a fast food crew member is supposed to count. Here is the list, and where each figure is already being recorded, so you can go and get it.
| Count this | Where the figure already is |
|---|---|
| Drive-thru or service time | The timer board. Every store has one and every manager watches it. |
| Orders per hour at peak | POS reports by daypart. |
| Order accuracy and remake rate | Complaint and remake logs. |
| Stations you can run | Your training record. Being able to run all of them is a real claim. |
| Food cost or waste variance | Weekly inventory, if you had any part in ordering or prep. |
| Shifts led or opens and closes | The rota, and whether you were trusted with keys. |
4 bullets, before and after
Before
Worked as part of a team in a fast-paced restaurant.
After
Ran grill, fry and drive-thru window, and worked the peak lunch hour at around 90 cars with average service time held under 3 minutes.
Station range plus a timed figure describes a competence; "fast-paced" describes a room.
Before
Took customer orders accurately.
After
Held the window through an 11-month stretch where our store moved from 4th to 1st in the region on drive-thru time.
A regional ranking is external, and being at the window while it moved is a defensible way to claim a share of it.
Before
Followed food safety and cleanliness standards.
After
Ran opens 3 mornings a week for a year, including prep, temperature logs and the safety checklist, with no failed health inspection.
Being trusted to open alone, plus a clean inspection record, is a responsibility claim with an external check on it.
Before
Helped train new team members.
After
Trained 14 new crew across all 4 stations and wrote the shorthand prep card the store still uses on the fry station.
Something you made that outlasted you is the strongest thing an hourly résumé can carry, and it costs one clause.
The mistake this résumé usually makes
Assuming the job is too junior to have numbers, in the one role that is most thoroughly instrumented of all. The timer board, the accuracy log and the training record are all being kept whether or not anyone tells you, and a crew member who quotes them is immediately distinguishable from every other applicant.
Common questions
- What should I put on a résumé for a fast food crew member job?
- Working stations on a line under a timer, in a job engineered around measurement. Drive-thru times, order accuracy and food cost are all tracked to the second and the cent, which makes this one of the easiest roles to quantify and one of the least quantified. Start from what the role can count: drive-thru or service time, orders per hour at peak, order accuracy and remake rate.
- How do I quantify a fast food crew member résumé?
- Drive-thru or service time: The timer board. Every store has one and every manager watches it. Orders per hour at peak: POS reports by daypart. Order accuracy and remake rate: Complaint and remake logs. Stations you can run: Your training record. Being able to run all of them is a real claim. Food cost or waste variance: Weekly inventory, if you had any part in ordering or prep. Shifts led or opens and closes: The rota, and whether you were trusted with keys.
- What is the most common mistake on a fast food crew member résumé?
- Assuming the job is too junior to have numbers, in the one role that is most thoroughly instrumented of all. The timer board, the accuracy log and the training record are all being kept whether or not anyone tells you, and a crew member who quotes them is immediately distinguishable from every other applicant.
Other roles
- Cashier5 things the job lets you count
- Barista6 things the job lets you count
- Server6 things the job lets you count
- Retail sales associate6 things the job lets you count
Words to fix while you are rewriting
After the résumé
Getting the numbers on the page is the hard part. Applying is just the slow part.
Approve the jobs and we get them applied to, with a confirmation saved for each one. Free tier is 25 a month, no card, and a credit is only spent once a submission is confirmed.