Patient Accounts Representative
William Newton Memorial Hospital · William Newton Hospital
The role
This role coordinates the insurance billing process between the hospital and various payers, including insurance companies and government agencies. The representative audits patient accounts for accuracy, collects payments, resolves account issues, and performs related cash handling duties. The position requires adherence to hospital standards of behavior and professional requirements.
- Location
- William Newton Hospital
What we know that the posting doesn’t say
- Seen 3 days agostill listed on the employer’s careers page
- Posted 3 days agothe first time we saw it
About William Newton Memorial Hospital
William Newton Memorial Hospital is a hospital that emphasizes patient-centered care and holds employees to standards of integrity, accountability, compassion, and excellence.
What you would do
- Coordinate payment process and collect payments from insurance companies and agencies
- Audit patient accounts to verify procedure, charges, and coding accuracy
- Resolve account problems and follow up on unpaid claims independently
- Process overpayments and communicate refunds to the Business Office Director
- Assist with receipt process and adjust patient bills for credits and balances
- Document all correspondence and conversations with payers and patients
Must have
- High school graduate or equivalent
- Adhere to dress code and maintain neat appearance
- Complete annual educational requirements
- Report to work on time and as scheduled
- Wear identification while on duty
- Use computerized time system correctly
- Complete hospital in-services as required
- Maintain patient confidentiality at all times
- Comply with all organizational policies and procedures
- Communicate hospital mission, vision, and core values
Nice to have
- Thorough understanding of different insurance plans and government agencies
- Understanding of Medicare and Medicaid as relates to assigned insurance
- Previous billing experience
Key skills
- insurance billing
- account auditing
- payment collection
- cash handling
- medical coding
- medicare
- medicaid
- electronic remittance
- customer service
- documentation
- computer systems
- confidentiality
Shift: 7:30a-4:30p Monday-Thursday, 7:30a-1p FridayJob Summary: Responsible for the insurance billing process
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