Operations Manager, Therapy Program

What this role involves

Talkiatry is hiring an Operations Manager for its Therapy Program. The role involves leading an offshore team of Patient Care Coordinators to optimize the therapy referral-to-care journey, improve patient access, and drive operational excellence. The manager will use data to improve conversion, scheduling efficiency, and patient experience, while collaborating cross-functionally.

Skills this posting asks for

• operations management
• team leadership
• data analysis
• process improvement
• healthcare operations
• patient care coordination
• workflow optimization
• cross-functional collaboration
• performance metrics
• coaching

Requirements

• Level: manager

From the employer’s posting

Therapy is the second core pillar of Talkiatry’s care model – a key part of our vision to deliver comprehensive, high-quality mental healthcare through collaboration between psychiatry and therapy. As we continue scaling our therapy program, we’re building the operational foundation that ensures ev…