Patient Experience Representative - Front Desk

What this role involves

The Patient Experience Representative at Panorama Eye Care greets patients, manages appointments, verifies insurance, and handles front desk duties. The role requires excellent customer service, phone etiquette, and attention to detail. It is an onsite position focused on facilitating smooth patient flow and maintaining confidentiality.

Skills this posting asks for

• customer service
• phone etiquette
• insurance verification
• appointment scheduling
• patient check-in
• patient check-out
• payment collection
• computer data entry
• confidentiality

Requirements

• Remote policy: onsite

From the employer’s posting

Who We Are At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united i