Bilingual Patient Experience Specialist

What this role involves

The Patient Experience Specialist acts as the first point of contact, coordinating front office activities and team members to ensure compassionate patient care and efficient workflow. Responsibilities include training, scheduling, performance evaluations, and HIPAA compliance. The role requires bilingual skills and a passion for healthcare excellence.

Skills this posting asks for

• front office coordination
• patient experience
• hipaa
• staff training
• scheduling
• data collection
• bilingual

Requirements

• Level: lead
• Remote policy: onsite

From the employer’s posting

Job Summary As first point of contact, the Patient Experience Specialist should act as the face of the organ