Referral Specialist II - Paragon Infusion Centers

What this role involves

The Referral Specialist II supports a clinical team by facilitating administrative components of clinical referrals, including reviewing referrals, verifying insurance, and obtaining authorizations. The role requires in-office presence 3 days per week in Plano, TX, and involves handling calls, texts, and electronic queues in a fast-paced healthcare environment. Minimum qualifications include a high school diploma and 1 year of customer service or call center experience in healthcare.

Skills this posting asks for

• medical terminology
• icd-9
• cpt coding
• customer service
• call center
• insurance verification
• authorizations
• referral management
• communication
• multitasking
• digital tools

Requirements

• 1 years of experience
• Level: mid
• Remote policy: hybrid