Behavioral Health Outpatient Scheduler
Bright Harbor Healthcare · Berkeley Township, New Jersey, United States
The role
This role supports front desk operations for a large outpatient behavioral health practice in Ocean County, NJ. The scheduler is responsible for accurately managing appointments, communicating with clients and staff, and maintaining client information in the electronic health record. The position is per diem and not benefits eligible.
- Location
- Berkeley Township, New Jersey, United States
- Employment
- Per diem
- Level
- Mid
What we know that the posting doesn’t say
- Seen todaystill listed on the employer’s careers page
- Posted 38 days agothe first time we saw it
About Bright Harbor Healthcare
Bright Harbor Healthcare is a large outpatient behavioral health practice serving Ocean County, NJ.
What you would do
- Respond to scheduling assignments and assist clients, families, clinicians, and referral sources.
- Schedule, cancel, and reschedule outpatient behavioral health appointments and maintain provider calendars.
- Confirm appointment details, communicate changes, and manage cancellations, waitlists, and urgent needs.
- Collect and update client demographic, insurance, referral, and contact information in the EHR.
- Coordinate with clinicians and front desk staff to support daily operations and timely care access.
- Maintain confidentiality and handle client information per HIPAA and agency policies.
Must have
- High school diploma or equivalent
- Strong communication, organization, and multitasking skills
- Comfortable using phones, email, scheduling systems, and electronic health records
- Ability to remain professional, patient, and compassionate in a fast-paced environment
- Excellent attention to detail and ability to maintain accurate records
Nice to have
- Additional administrative or healthcare training
- Prior experience in medical scheduling, behavioral health, outpatient services, front desk operations, or customer service
- Knowledge of HIPAA and confidentiality expectations
Key skills
- scheduling
- electronic health records
- customer service
- communication
- organization
- multitasking
- hipaa
- front desk operations
- phone etiquette
We are seeking a reliable, organized, and compassionate Behavioral Health Outpatient Scheduler to support front desk operations for a large outpatient behavioral health practice in Ocean County, NJ. This role serves to ensure appointments are scheduled accurately, communication is timely, and clien…
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