Bankcard Operations Representative - Accounting

What this role involves

The role is a Bankcard Operations Representative at Westamerica Bank's Redwood Merchant Services division in Santa Rosa, CA. Responsibilities include monitoring merchant processing activities, investigating risk, handling customer calls, and performing account maintenance. The position requires 1-2 years of merchant services experience with fraud and risk focus, analytical skills, and proficiency in Excel/Google Sheets.

Skills this posting asks for

• fraud
• risk
• transaction monitoring
• risk monitoring tools
• microsoft excel
• google sheets
• customer service
• communication
• analytical
• investigation

Requirements

• Level: mid
• Remote policy: onsite

From the employer’s posting

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding