Staff Customer Success Manager, Majors (Financial Services)

What this role involves

Chainguard is hiring a Staff Customer Success Manager for a select portfolio of financial services customers. The role involves strategic account management, executive engagement, and driving customer outcomes. It requires 5+ years of enterprise experience and familiarity with financial services compliance frameworks.

Skills this posting asks for

• strategic account management
• customer onboarding
• executive engagement
• renewal and expansion
• customer advocacy
• issue management
• enterprise customer-facing
• financial services
• regulatory compliance
• soc 2
• fedramp
• pci dss
• operational resilience

Requirements

• 5 years of experience
• Level: staff

From the employer’s posting

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. …