Senior Product Manager

Wonder Group, INC · New York, NY

The role

The Member Service Specialist serves as a primary point of contact for members and providers, handling inbound calls, managing shared inboxes, and performing administrative tasks. The role requires a high school diploma and previous customer service experience, preferably in a call center, healthcare, or insurance environment. The position is based in Tulsa, OK, and involves adopting AI solutions into the service process.

Location
New York, NY
Work mode
Onsite

What we know that the posting doesn’t say

  • Seen todaystill listed on the employer’s careers page
  • Posted 13 days agothe first time we saw it

Key skills

  • customer service
  • call center
  • healthcare
  • insurance
  • administrative support
  • shared inboxes
  • ticketing systems
  • call tracking
  • crm
  • case management
  • documentation
  • communication
  • multitasking
  • prioritization
  • attention to detail
  • computer proficiency
Extracted from the employer’s posting. Read it in full on Wonder Group, INC’s careers page

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