Sr. Director, Engineering – Agentic AI & Service Applications
wexinc · Remote
- Posted
- 5 days ago
- Last confirmed live
- Today
What this role involves
The Senior Director of Engineering for Agentic AI & Service Applications will lead the digital transformation of service applications, integrating AI and automation into call center and implementation processes. This role involves strategic leadership, technical oversight of AI and Salesforce platforms, and managing a global team of about 60 resources. The position requires 10+ years of technical leadership experience and expertise in AI, CRM, and SDLC.
Skills this posting asks for
- agentic ai
- llm
- machine learning
- predictive analytics
- salesforce
- service cloud
- hcm
- crm
- sdlc
- ci/cd
- automated testing
- ai modeling
- data analysis
- generative ai
- advanced analytics
Requirements
- 10 years of experience
- Level: director
- Remote policy: remote
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