Technical Program Manager, Customer Deployments
Trackonomy Systems · Louisville, Kentucky · $100k–$140k
The role
Trackonomy Systems is hiring a Technical Program Manager to join their Customer Success team. The role involves managing customer solution delivery and deployments, coordinating cross-functional teams, and driving project timelines. The position requires a technical background and experience with Agile methodologies.
- Pay
- $100k–$140k
- Location
- Louisville, Kentucky
- Level
- Mid
- Experience
- 3+ yrs
- Education
- Bachelors
What we know that the posting doesn’t say
- Seen todaystill listed on the employer’s careers page
- Posted 2 days agothe first time we saw it
About Trackonomy Systems
Trackonomy Systems develops technology solutions for various industries, including fire prevention and security, aiming to create impactful change.
What you would do
- Manage customer solution delivery and deployment across all lifecycle phases
- Orchestrate global deployments, including planning, scheduling, and coordination
- Support customers with technical requests and resolve technical issues
- Create and maintain comprehensive project and deployment documentation
- Lead special projects and handle ad hoc incoming requests
- Identify, assess, and mitigate risks impacting project success
Must have
- Bachelor's or Master's degree in Engineering or similar technical field
- At least 3-5 years of technical industry experience
- Experience as a program, project, or equivalent technical leader
- Ability to work independently and self-motivated
- Passion for leading end-to-end programs
- Proficient with Agile methodologies and JIRA-based tools
- Track record of driving execution and building consensus
- Experience leading complex, fast-paced initiatives across multiple teams
- Excellent interpersonal, verbal, and written communication skills
Nice to have
- Prior start-up or consulting experience
What you get
- Pre-IPO equity
- Bonuses
Experience and education
- 3+ years of relevant experience
- Bachelors degree or equivalent experience
Key skills
- agile methodologies
- jira
- program management
- project management
- deployment
- customer success
- cross-functional coordination
- risk management
- stakeholder management
- documentation
Join the Trackonomy Team! At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals. Connection & Community: You're essential to Trac…
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