Tier III – Technical Support & Network Engineer

What this role involves

Todyl is seeking a Technical Support Engineer III to provide advanced technical support for their security platform. The role involves troubleshooting networking, security, and cloud issues, serving as an escalation point, and collaborating with cross-functional teams. Candidates need 4+ years of experience and strong networking and systems administration skills.

Skills this posting asks for

• rmm
• psa
• hardware firewalls
• vpns
• routing
• dns
• dhcp
• nat
• microsoft 365
• azure
• entra id
• windows server
• active directory
• domain-based environments
• endpoint security
• network security
• cloud security
• windows
• macos
• linux
• comptia security+
• comptia network+
• cybersecurity platforms
• sase

Requirements

• 4 years of experience
• Level: senior

From the employer’s posting

Technical Support Engineer III About Us Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Ma…