Forward Deployed Engineer, Operations & Sustainment (R5497)
Shield AI · United States
- Posted
- 9 days ago
- Last confirmed live
- 1 day ago
- Type
- contractor
What this role involves
Shield AI is hiring a Forward Deployed Engineer for Operations & Sustainment. The role involves deploying and supporting Hivemind products at customer sites globally, requiring at least 50% travel. Responsibilities include installation, configuration, training, troubleshooting, and creating support documentation.
Skills this posting asks for
- hivemind
- software install
- configuration validation
- troubleshooting
- diagnostic workflows
- runbooks
- log analysis
- telemetry
- field support
- customer training
- technical support
- root-cause investigation
- corrective action
- field service representative
Requirements
- Remote policy: onsite
From the employer’s posting
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilitie…
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