Sr Product Manager - Operations
lendingclub · San Francisco, CA
- Posted
- 30 days ago
- Last confirmed live
- Today
What this role involves
Happen Bank is seeking a Senior Product Manager to lead the strategy and delivery of internal Operations and Contact Center platforms. The role focuses on modernizing agent workflows, improving operational efficiency, and building scalable platforms. Success is measured by business impact on agent productivity, service quality, and operational scale.
Skills this posting asks for
- product management
- operations
- contact center
- agent tools
- workflow optimization
- data analysis
- experimentation
- cross-functional leadership
- stakeholder management
- roadmap planning
Requirements
- 4 years of experience
- Level: senior
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Approve this role and the application is completed for you, including a résumé tailored to it. You get a confirmation when it lands, and a credit is only spent when a submission is confirmed.
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