Customer Solutions Architect
klearnow · Remote
- Posted
- 25 days ago
- Last confirmed live
- 1 day ago
What this role involves
The Customer Solutions Architect at KlearNow.AI serves as the technical liaison between customers and internal teams, focusing on customer advocacy, training, and technical issue resolution. The role requires 6-10 years of customer-facing technical experience and involves designing platform configurations, leading training, and driving escalations. The position is part of the Customer Success organization and aims to enhance customer value and influence product direction.
Skills this posting asks for
- ai
- logistics
- customs
- trade compliance
- platform configuration
- training
- technical support
- solution architecture
- customer success
Requirements
- 6 years of experience
- Level: senior
From the employer’s posting
KlearNow.AI is redefining trade compliance and customs brokerage through intelligent automation. Our platform digitizes and accelerates the import/export lifecycle for customs brokers, freight forwarders, and importers. We sit at the intersection of AI, logistics , and regulatory compliance, and we…
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