Senior Software Engineer - Customer Agent

What this role involves

Klaviyo is hiring a Senior Full Stack Engineer to build the Customer Agent AI platform. The role involves designing and scaling systems for intelligent workflows, conversational experiences, and multi-channel customer engagement, while mentoring team members and driving technical decisions.

Skills this posting asks for

• full stack development
• conversational ai
• systems design
• scalability
• mentoring
• code review
• testing
• deployment
• observability
• multi-channel integration
• retrieval systems
• workflow automation

Requirements

• 7 years of experience
• Level: senior

From the employer’s posting

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings bey…