Product Manager, CRM

What this role involves

KAYAK is seeking a Product Manager, CRM to own the CRM platforms and shape communication with travelers. The role involves managing an agile team, building CRM capabilities in MoEngage, and driving lifecycle engagement. The position requires hybrid work from Cambridge, MA.

Skills this posting asks for

• product management
• crm
• moengage
• braze
• iterable
• salesforce marketing cloud
• sql
• a/b testing
• agile
• email marketing
• push notifications
• in-app messaging
• messenger
• transactional communication
• segmentation
• retention
• lifecycle
• experimentation
• roadmapping
• cross-functional collaboration

Requirements

• 3 years of experience
• Level: mid
• Remote policy: hybrid

From the employer’s posting

PRODUCT MANAGER, CRM (CAMBRIDGE/CONCORD) KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a…