Staff Product Designer, Provider CRM & Prospect Management

What this role involves

Headway is hiring a Staff Product Designer to lead the design of a provider CRM and prospect management system, including an AI front desk and scheduling assistant. The role involves owning the provider-sourced patient experience, designing prospect pipelines, and using AI tools for prototyping. The company is a Series D mental healthcare platform with over 75,000 providers.

Skills this posting asks for

• ai tools
• claude
• cursor
• magicpatterns
• prototyping
• research
• product design
• crm design
• ai-first design

Requirements

• Level: senior

From the employer’s posting

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to ca…