Staff Software Engineer- CXI

What this role involves

Databricks is hiring a Staff Software Engineer for Customer Experience Intelligence (CXI) to architect and deliver an AI-native vertical workflow platform. The role involves building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows, initially for customer support but expandable to other domains. The position requires extensive backend development experience, familiarity with distributed systems, and hands-on experience with ML-assisted backend systems and agentic automation.

Skills this posting asks for

• backend development
• microservices
• apis
• distributed systems
• data platforms
• ml-assisted backend systems
• llm orchestration frameworks
• state machines
• agentic automation
• aws
• azure
• gcp
• multi-cloud
• enterprise compliance
• data privacy
• security

Requirements

• Level: staff

From the employer’s posting

P-1691 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world…